"I do like Zwilling products. Good quality, usually..."
I do like Zwilling products. Good quality, usually worth it. But the promos can be a little all over the place. A sale price looks great at first, then you notice shipping or exclusions and it’s not quite as good. I still ended up buying something. Just wish the pricing was a bit clearer
christinamorris5089
May 18, 2026
"Really slow replies from support"
It took a few days before I heard back from support, and when they finally replied, the answer really didn’t help me much
juliawalker1570
April 28, 2026
"Hard to keep looking clean"
I mean, it’s common sense that something you wash regularly should come out looking clean, but this seems to end up with stains after every wash. It’s just more hassle than I expected.
tommy_Donald01
April 24, 2026
"Really quick delivery, nothing to complain about"
I ordered from zwilling.com last week and didn’t expect it to show up as fast as it did. The shipping email came through soon after I placed the order, and the tracking kept updating normally, which I always appreciate.
The box arrived in good shape too, with everything there and nothing damaged. I guess the packaging wasn’t anything fancy, but that’s not really a big deal since it did the job. I didn’t have to reach out to customer service at all, and based on how easy the whole delivery was, I’d definitely order again.
Burton-barrientos
April 08, 2026
"The packaging was disappointing. The box arrived..."
The packaging was disappointing. The box arrived all smashed up, and the item was just loose inside like it hadn’t really been packed with much care. Definitely not what I expected from them.
Thomas_boyd85
March 29, 2026
"Coating scratched in just a few days"
I bought this pan expecting it to hold up better, but the coating started scratching within days of normal use. That’s ridiculous for something that’s supposed to be durable. I’m really disappointed with the quality and wouldn’t buy it again.
VirginiaWatson
March 25, 2026
"I bought a knife from zwilling.com..."
I bought a knife from zwilling.com it wasn’t as sharp as I thought it would be right out of the box. It cuts fine enough, but for the price, I really expected it to feel sharper and more ready to use. I ended up having to sharpen it soon, which made me feel like I didn’t quite get the value I was hoping for. Not a total loss, but still disappointing.
Julie_shreffler78
March 18, 2026
"Clean design, looks great on my counter"
I ordered a knife block from zwilling.com and, it looks really nice sitting out in my kitchen. The design is clean and not too showy, which is exactly what I wanted.
The website was easy to browse too, and the photos actually helped me picture how it would look at home. I’ll give them credit there because the colors looked about the same when it arrived.
My only gripe is that a few pages were kind of slow, which I’m blaming on the site because everything else was loading fine for me. I also wish they had more close-up photos, but overall I’m still happy with it.
MichaelRoss
March 15, 2026
"Nice-looking pans, but honestly kind of disappointing"
I bought this Zwilling pan set thinking it would be a nice upgrade, and at first I was excited because they do look really good and feel solid in your hand. But after using them for a while, I’m a bit let down. Food sticks way more than I expected, even when I use oil and keep the heat around medium, and it’s just been one of those things that makes cooking feel more mentally draining than it should.
Cleaning them is probably the most annoying part, especially after making eggs or anything with sauce. One of the pans already has some marks after just a few months, which is frustrating considering the price. They’re not the worst pans ever, but for what I paid, I really expected them to perform better. I don’t think I’d buy them again.
JamesButterworth
February 14, 2026
"Warranty support is taking forever"
My pan ended up having an issue, so I reached out about the warranty, but the emails have been literally so slow and confusing. I’m still waiting for someone to give me a clear answer.
"Still No Refund After Weeks"
I returned my order three weeks ago and I’m still waiting on the refund. Every time I reach out, customer service gives me some vague answer that doesn’t really help, so I don’t trust that anyone is actually looking into it. The whole return process has been way more stressful than it should’ve been...
WilliamCole
January 07, 2026
"Surprised it’s still holding up"
I’ve had this for years now, and I expected it to start having issues by this point. It’s still solid, though, which is more than I can say for a lot of stuff I’ve bought.
hello_eugena366
December 29, 2025
"Order was mostly right, just one mix-up"
My zwilling order showed up on time, which was great, and most of it was exactly what I ordered. Everything was packed well too, so no issues there.
The only thing was one item came in the wrong color. Customer service did get back to me, but it took a little while. I ended up keeping it since I needed it anyway, but I do wish the order had been double-checked a bit better.
michaelbrown6439
December 28, 2025
"Using the site wasn’t a disaster by any..."
Using the site wasn’t a disaster by any means, but it did feel like a small adventure I didn’t fully sign up for. The website works overall, but trying to find certain items took way longer than I expected, like I was on some dramatic treasure hunt with only half a map. The filters didn’t always narrow things down in a useful way, and a few pages loaded slowly enough that I started questioning my life choices. Checkout was actually okay, thankfully. So it’s not bad at all, just a bit clunky and could definitely be smoother.
Nicholas_simpson95
December 13, 2025
"Still sharp and really happy with it"
I picked up a ZWILLING knife a few months back and I’ve been using it pretty much every day since. I’m impressed with how well it holds its edge. I’ve only had to touch it up once, and it still slices through tomatoes and onions really cleanly. It has a nice solid feel in the hand too. It wasn’t the cheapest option, but I’m really glad I went with it...
Lauren_arebalo95
December 12, 2025
"I found what I needed quickly, and..."
I found what I needed quickly, and there was a really nice selection to choose from. it’s just nice when a store makes things easy and treats customers like their time matters.
Genevieve-beasley
December 11, 2025
"Showed up right on time"
Not gonna lie, I was happy with how smoothly this went. I ordered a knife set and it arrived exactly when they said it would. The box was in good shape too, which I appreciated. My only small complaint is that I wish the tracking had updated a little faster.
JosephSands_89
December 10, 2025
"Good quality for the price"
I bought a knife set from zwilling.com and overall I’m happy with it. It wasn’t the cheapest option, but you can definitely feel the quality as soon as you use them, and I don’t see myself needing to replace them anytime soon. Shipping was fine and everything arrived well packed. My only small complaint is that I expected the instructions or care info to be a bit clearer, especially for keeping them in good shape. Still, for what I paid, I feel like it was worth it.
james-Jones
December 10, 2025
"Pretty easy site for me"
I found the thing I was looking for quick, so that was nice. The checkout also was simple and didn’t have any weird extra steps or confusing stuff, which I liked a lot. I would use the site again, probably.